City of Springfield

311 Call Center
311 Service Request
Mon-Fri 7:00 a.m. – 4:30 p.m.
Phone: 311 or 413-736-3111
TTY: relay to 413-736-3111
Email: 311@SpringfieldCityHall.com

311’s online tools are available 24/7
Online: Springfield Service Request Center
Mobile app for iPhone or Android: SPRINGFIELD 311

City Hall
36 Court Street, Springfield, MA 01103
Collector Room 112
City Clerk Room 123
M-F 8:30 a.m. – 4 p.m.
Thursday until 6 p.m.

Website: https://www.springfield-ma.gov/cos/